MERCHANDISE COORDINATOR

JOB DESCRIPTION

In this Merchandise Coordinator role, you will be responsible for assisting in planning and coordinating placements of offers and promotional messaging on the company website. Additionally, to facilitate the speedy and accurate execution of site placements, your duties will include organizing offer details for the creative and copywriting teams, and delivering assets and copy to the site authoring team.

This Site Specialist is responsible for optimizing the customer journey, ensuring that customers can easily and effectively accomplish their desired offer purchases. You will be responsible for accurately conveying pricing and offer details from the Category Management (CM) teams to the upper funnel operations teams and ensuring that these teams correctly execute offers on upper funnel site placements.

You will act as a liaison between the CM, Creative, and Site Operations teams to find the right balance in operating timelines and procedures. You will assist in ensuring that site tagging is properly mapped back to the correct data points for merchandising placements within your purview. Additionally, you will assist in tracking or coordinating site placement sunrises and sunsets.

Responsibilities

  • Execution of online merchandising strategies, with the goal of optimizing the customer experience in order to increase sales, improve conversion rates, and decrease bounce rates.
  • Strong project management over a variety of tasks with varying deadlines and priorities.
  • Ensure site offers are working properly, and pursing the right escalations to resolve any found issues in a timely and efficient manner.
  • Gather and compile promotional information into packaged complete tickets for creative and authoring teams to execute on.
  • Collaborate with your counterparts in all operations, finance and analytics departments.
  • Attend daily promotional calls to discuss and be a liaisons between ops teams and category management teams.
  • Accurately log all upper funnel site placements and promotions with a calendar or sunrise and sunset dates.
  • Map analytical tagging to offer placement calendar, inclusive of variations and shifts in offers.
  • Proof and verify that staged and live content accurately reflect the latest promotional offers.
  • Relay staged and live content to category and product managers for review.
  • Support varying time zones and varying offer launch timings.
  • Submitting tickets to sunrise and sunset offers

Qualifications

  • Bachelor’s degree in Marketing or Business or 4+ years similar experience in site merchandising
  • Experience with CMS based Ecommerce platforms
  • Experience using project management tools like JIRA
  • Experience in Site Usability, A/B Testing, and Optimization
  • Understanding of the digital creative and QA processes
  • A strategic thinker and decision maker with high understanding of consumer behavior on websites
  • Attention to detail with a strong work ethic and drive and meet deadlines
  • Flexibility to support different time zones and launch hours
  • Excellent communication skills with ability to communicate technical details in laymen terms in different LOBs.
  • Attention to fine detail
  • Ability to work in a fast pace environment
  • Payrate $34 – $38/hr  Contract role

LOCATION

Ridgefield Park, New Jersey

PAY

$$34 - $38/hr