Engineering Technician III (semiconductor field service technician)

JOB DESCRIPTION

Are you seeking an opportunity to work with today’s most advanced thin film processing tools?

The Technician, Engineering III performs technical support of the high vacuum equipment for PVD and related robotics. The individual must understand vacuum technology, general practices, and procedures within the semiconductor field and be able to apply such skills fluently to perform field service duties at customer’s clean room. In addition, provide on-call technical support, which may require off shift work.

Responsibilities

  • Responsible to monitor, inspect, setup, calibrate, and maintain semiconductor process equipment in the field to prevent equipment down time.
  • Troubleshoot hardware and software related issues and implement solutions
  • Collect data for software related issues and discuss with headquarter in Japan.
  • Accurately document all maintenance activity and provide field service reports.
  • Install equipment control software and maintain record of software revision history.
  • Participate in the installation of equipment at customers’ sites.
  • Monitor stock level of service parts and equipment to ensure adequate inventory is available for repair work.
  • Provide training and assistance to other technicians.
  • Effectively communicate with customers, in the USA and Japan employees,
  • Escalate serious or complicated repair problems to senior level team members.

Qualifications

  • Associates degree or equivalent experience required, Bachelor’s preferred. 4-5 years of related experience including at least 1 year of field service
  • Experience to include 2 years on Vacuum equipment
  • Multi chamber cluster systems and robotics experience is highly preferred
  • Ability to understand electrical and mechanical drawings for troubleshooting
  • Experience with PLC and other software applications is a plus
  • Ability to work independently following 3-6 months of on the job training
  • Must have analytical skills for problem analysis and resolution
  • Decide on problem solving road map and follow methodical means to resolution
  • Decide and recommend spare and consumable parts for PM’s and repairs
  • Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies
  • Requires ability to lift approx. 50 lbs.
  • Requires local travel (valid driver’s license and acceptable driving record necessary).Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies.
  • Must be able to work independently with little supervision.
  • Substantial amount of standing, walking, typing, grasping, talking and hearing.
  • Substantial amount of driving required, sometime for multiple hours at a time.
  • Occasionally kneeling, crouching, stooping, reaching, pushing, pulling and climbing stairs or ladder.
  • The worker is required to have close visual acuity with or without corrective lenses for extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.Working primarily in a cleanroom environment (wearing full clean room suit, facemask, gloves, safety glasses)The work Environment may include a variety of physical conditions such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to chemicals, ultraviolet light and lasers, working in enclosed spaces, close quarters, narrow aisles or passageways.The work environment may include working in highly time sensitive situations requiring quick resolution including equipment problems.Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19

LOCATION

San Jose, California

PAY

$93k